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Success Story
How ECPC Built a Scalable Growth Engine with ELLKAY
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Success Story Snapshot
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Eastern Connecticut Pathology Consultants (ECPC) turned a strategic growth challenge into a scalable, technology-enabled expansion through its partnership with ELLKAY. What began as a need to stay competitive evolved into a multi-year transformation, spanning integration, laboratory expansion, workflow modernization, digital pathology, and measurable client value.
Recognizing the limitations of a hospital-based model, ECPC set out to diversify services, expand into new laboratory settings, and build the infrastructure necessary to scale.
That vision accelerated through investments in internal IT expertise and an anatomic pathology LIS. To execute quickly and effectively ECPC needed a partner that could keep pace. ELLKAY became the interoperability backbone that turned ECPC’s vision into operational reality.
Organization Overview
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Partner Profile
ECPC is a pathology organization supporting anatomic pathology operations across its care network. Through a long-term partnership with ELLKAY, ECPC has built the infrastructure and interoperability workflows needed to keep pathology data connected across EMRs, LIS, imaging systems, and digital pathology platforms.
Size & Reach
Eastern Connecticut Pathology Consultants (ECPC) is a private pathology practice serving hospitals, physicians, and patients across Connecticut and Massachusetts. The group includes 24 board-certified pathologists and supports community hospitals, outpatient GI centers, cancer centers, and physician office laboratories throughout southern New England.
45
days from build to go-live
$1M+
revenue recaptured
Multi-EHR
one unified workflow
The Challenge
Where Growth Met Risk
ECPC's AP operations were at risk without reliable connectivity to hospital and provider systems. After selecting its AP LIS vendor in early 2020, the practice had just 45 days to build the LIS and establish interfaces with the hospital's MEDITECH EHR and external providers' Allscripts EHR. ECPC also needed critical EHR, LIS, and imaging connectivity, bi-directional digital pathology workflows, and infrastructure ready to support future AI-enabled pathology.
"ELLKAY helped us take the integration to the next level, meeting the complexity of our needs in a way that made all the difference."
Kristen Conley
CIO
The Solution
Turning Interoperability Into Advantage
ECPC partnered with ELLKAY to build a repeatable integration framework connecting its LIS with hospital and provider EHRs. This foundation supported bi-directional digital pathology workflows, rapid onboarding of new labs and specialties, and normalized data streams ready for future AI-enabled pathology.
"We couldn’t have pulled this off without ELLKAY brokering that communication between our LIS and our IMS.”
- Kristen Conley, CIO, ECPC
The ELLKAY Effect
A Partnership Built on Execution
The ECPC and ELLKAY story is defined not just by technology, but by shared vision, strong execution, and measurable outcomes. ECPC began with limited digital infrastructure and a strategic need to diversify beyond the traditional hospital model. Over time, the organization built a scalable pathology growth model that included physician office labs, hospital integrations, subspecialty expansion, digital pathology, and consulting-based services. ELLKAY provided the interoperability infrastructure that transformed ECPC’s strategy into a scalable repeatable operating model that could accelerate implementations, support new client models, and adapt quickly when conditions changed.
Together, ECPC and ELLKAY demonstrated that integration is more than an IT function. When done right, it becomes the foundation for growth, resilience, operational efficiency, client satisfaction, and financial return.
The Impact
Turning Interoperability Into a Growth Engine
With ELLKAY as its interoperability backbone, ECPC built a repeatable, scalable model that supports expansion across laboratories, specialties, and care settings. The partnership has helped ECPC accelerate implementations, bring testing in-house, strengthen operational resilience, and establish the infrastructure needed to advance digital pathology.
Accelerated Client Onboarding
Replicated proven integration models to reduce implementation timelines from months to weeks, helping ECPC onboard clients and generate revenue faster.
Strengthened Operational Resilience
Maintained critical AP connectivity during a hospital cyber event that caused an outage lasting more than 45 days.
Recaptured Significant Revenue
Enabled an advanced integrated workflow that brought testing in-house and helped ECPC recapture more than $1 million in annual revenue.
Advanced Digital Pathology
Enabled bi-directional communication between LIS and image management systems to support primary digital workflows in dermatology and GI.
Scaled Across Care Settings
Extended connectivity across hospitals, physician office laboratories, dermatology, GI, surgery centers, and other diverse clinical environments.
Built a Foundation for Future Innovation
Established normalized, integrated data streams and scalable infrastructure to support continued specialty expansion and future AI-enabled pathology workflows.
